To open the Users main tab on the MyQ Web administrator interface, go to MyQ, Users.

Make sure you refresh your browser (reload the page or press the F5 button) if the Users tab was already open, or close and reopen the Users tab after enabling Credit, so that the credit operation right-click context menus become available.

To recharge credit to selected users:

  1. Select the users.

  2. Click Actions.

  3. Click Recharge Credit in the Actions drop-down. The Recharge Credit dialog box opens.

    Recharging credit on the Users main tab
  4. Enter amount to be recharged, and then click OK. The credit is increased by the specified amount.

    Recharge credit settings

 

To recharge credit to a group of users:

  1. In the panel on the left side of the Users main tab, right-click the group, and select Recharge Credit. The Recharge Credit dialog box appears.

    Recharging credit to a group
  2. In the dialog box, Enter amount to be recharged, and click OK. The credit is increased by the specified amount.