Update and Uninstallation

Updating the terminal

Updating the terminal is done on the MyQ web administrator interface. MyQ Server 8.2 patch 6 or higher, and Kyocera 8.1+ are required.

1. Open the Printers & Terminals settings tab (MyQ, Settings, Printers & Terminals).

2. On the Terminal packages section, select the installed terminal package, and click Upgrade on the ribbon (or right-click, Upgrade).

3. Browse and open the latest terminal package, and click OK.

   

4. The terminal package is uploaded and installed, and the device is automatically reactivated.

If you are trying to +Add a later version of the same terminal package, a pop-up informs you that you can upgrade your installation. Click Yes to continue. The terminal package is uploaded and installed, and the device is automatically reactivated. (MyQ Server 8.2 patch 6 or higher, and Kyocera 8.1+ are required)

For older MyQ Server or terminal packages versions, Delete the installed terminal package, and +Add the one.

Uninstalling the terminal

MyQ can be uninstalled or deactivated on the Application menu of the printing device’s panel. If you choose to deactivate it, you can later reactivate it with its settings restored. The uninstallation (or deactivation) consists of two steps: you have to unlock the panel and then delete (or deactivate) the MyQ application on the Application menu.

1. On the terminal's login screen, tap the MyQ icon, and then log on as the MyQ administrator.

2. On the Admin Menu screen, tap the Unlock Panel button. The printing device's default screen opens.

3. At the upper-left corner of the device panel, press the System menu button (or the System Menu/Counter button on some devices). The System Menu opens.

4. On the System Menu, find and tap Application (or Favorites/Application on some devices).

5. On the Application menu (or Favorites/Application menu), tap Application. The Application sub-menu opens.

6. On the menu, select the MyQ Embedded application, and then tap Menu at the bottom-left corner of screen. The application menu opens.

7. On the menu, tap Delete (or Deactivate), and then tap Yes to confirm the action. The application
   is deleted (or deactivated) and the MFP Panel default screen opens.

Uninstallation of the application is also possible remotely via Kyocera Net Admin or the Kyocera Net Viewer application.