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Changing login methods

If you want to change login methods after the installation, you need to edit the configuration profile and reactivate your printer(s).

You can choose between two types of login: simple login and two-step authentication.

With the simple login option, you can select up to three methods of login.

Simple login on the terminal (normal screen size)

With the two-step authentication, you can select a combination of the login methods.

Two-step login on the terminal (small screen size)

To change the login type:

  1. In the MyQ Web administrator interface, go to MyQ, Settings, Configuration Profiles.

  2. Select the profile you want to change and click Edit on the main ribbon (or right-click and Edit or double-click). Choose the login method in the pane to the right.

  3. Click Save. A pop-up window tells you that you need to activate the printers again.

  4. Click OK if you want to re-activate all the printers connected to this profile or click Skip if you only want to change the settings for specific printers.

  5. If you chose to skip, go to MyQ, Printers to open the Printers overview. Select the printer(s) to change, right-click and select Activate.

  6. Restart the printing device(s).

Login via QR code

In MyQ, Settings, Printers & Terminals, in the MyQ X Mobile Client section, you can Enable login by QR code on terminal login screen. Once enabled, a switch for changing between the QR code and the keyboard is displayed on the terminal screen.

QR switch
Keyboard switch

It is also possible to configure displaying a QR code on the terminal, instead of the numeric keyboard, by default. Mark the checkbox next to Set QR code as default login method and click Save.

Set QR as default login method

After the confirmation, a QR code is displayed as the default login option on the terminal.

QR login by default


  • The keyboard is not supported in small screens (and therefore the QR code/keyboard selector switch is not available). If present, use a hardware keyboard as an alternative.

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