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Before the installation

Epson Open Platform needs to be enabled on the printing device's web UI before the installation.

To enable it:

  • Go to the printer's web UI by accessing http://*IP address of the printer*/

  • Go to Administrator Login.

    Administrator Login on the device web UI
  • Provide the User Name (administrator by default) and Current password (the device's admin password) credentials and click OK. These credentials are mandatory and if they are not provided, the installation fails.

    Admin credentials on the device web UI
  • On the left-side menu, expand Epson Open Platform Settings and click Product key.

  • Select the Epson Open Platform Version (the latest one is preferred) and Enter product key. To obtain this product key, you need to register your printing device with Epson support.

  • Click Next, verify the information provided, and click OK (the network is restarted, and the printer is available again after a few minutes).


Installation of the SSL certificate

Some devices require the manual installation of the SSL certificate into the device’s web UI for using Easy Scan operations. The certificate can be uploaded in the device’s Web UI. Go to the Network Security tab, in the CA Certificate section, and Import the certificate.

Importing the certificate in the device web UI


To avoid any DNS issues, it is recommended to add the IP address of the server as the Server Alternative names for the certificate:

  1. In the MyQ web administrator interface, go to MyQ, Settings, Network and in the Communication Security section, enter the IP address of the server to Server alternative names and press Generate new Server certificate.

  2. When the certificate is generated, confirm the changes by clicking the Save button.

  3. The generated SSL certificate in the folder C:\ProgramData\MyQ\data\Cert should be installed in the device.

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