The table below lists the supported printing devices. These models meet the technical requirements of the MyQ embedded terminal, such as the device platform and its version. Supported models are expected to work but have not necessarily been tested by MyQ.
A certified device is a model that MyQ has tested and added to MyQ’s device definitions. You can find the list of certified models in Certified Devices on the MyQ Community portal.
If the device you need is in the table below but not on the certified devices list, please create a Device certification request. MyQ will test the model, including the embedded terminal, and add it to the certified list.
There are supported printing devices with a normal screen size of 9" and a 800x396 resolution, and with small screen sizes of 4.3", and 5" and a 480x272 resolution.
|
Model Name |
Platform |
Color/B&W |
Printer Size |
Screen Size |
Screen Resolution |
|---|---|---|---|---|---|
|
WF-5690 series |
1.0 |
Color |
A4 |
4.3" |
480x272 |
|
WF-M5690 series |
1.0 |
Color |
A4 |
4.3" |
480x272 |
|
WF-6590 series |
1.0 |
Color |
A4 |
4.3" |
480x272 |
|
WF-R8590 series |
1.0 |
Color |
A3 |
5" |
480x272 |
|
WF-C869R series |
1.0 |
Color |
A3 |
5" |
480x272 |
|
WF-C5790 series |
1.0 and 1.1 |
Color |
A4 |
4.3" |
480x272 |
|
WF-C20590 series |
1.0 and 1.1 |
Color |
A3 |
9" |
800x396 |
|
WF-M5799 series |
1.0 and 1.1 |
B&W |
A4 |
4.3" |
480x272 |
|
WF-C17590 series |
1.0 and 1.1 |
Color |
A3 |
9" |
800x396 |
|
WF-C20600 series |
1.0 and 1.1 |
Color |
A3 |
9" |
800x396 |
|
WF-C20750 series |
1.0 and 1.1 |
Color |
A3 |
9" |
800x396 |
|
WF-C21000 series |
1.0 and 1.1 |
Color |
A3 |
9" |
800x396 |
|
WF-C5790BA series |
1.0 and 1.1 |
Color |
A4 |
4.3" |
480x272 |
|
WF-C579R series |
1.0 and 1.1 |
Color |
A4 |
4.3" |
480x272 |
|
WF-C8690 series |
1.0 and 1.1 |
Color |
A4 |
5" |
480x272 |
|
WF-C878R series |
1.0 and 1.1 |
Color |
A4 |
5" |
480x272 |
|
WF-C879R series |
1.0 and 1.1 |
Color |
A4 |
5" |
480x272 |
|
WF-M20590 series |
1.0 and 1.1 |
B/W |
A3 |
9" |
800x396 |
|
ET-16680 series |
1.0 and 1.1 |
Color |
A3 |
4.3" |
480x272 |
|
L15180 series |
1.0 and 1.1 |
Color |
A3 |
4.3" |
480x272 |
|
ET-M16680 series |
1.0 and 1.1 |
B/W |
A3 |
4.3" |
480x272 |
|
M15180 series |
1.0 and 1.1 |
B/W |
A3 |
4.3" |
480x272 |
|
WF-M21000 series |
1.0 and 1.1 |
B/W |
A3 |
9" |
800x396 |
|
WF-C5790BA Series |
1.0 and 1.1 |
Color |
A4 |
4.3" |
480x272 |
|
WF-C5890 series |
1.0 and 1.1 |
Color |
A4 |
4.3" |
480x272 |
|
LM-C4000 |
1.0 and 1.1 |
Color |
A3 |
10.1" |
1024x496 |
|
LM-C5000 |
1.0 and 1.1 |
Color |
A3 |
10.1" |
1024x496 |
|
LM-C6000 |
1.0 and 1.1 |
Color |
A3 |
10.1" |
1024x496 |
|
AM-C4000 Series |
1.0 and 1.1 |
Color |
A3 |
10.1" |
1024x496 |
|
AM-C5000 Series |
1.0 and 1.1 |
Color |
A3 |
10.1" |
1024x496 |
|
AM-C6000 Series |
1.0 and 1.1 |
Color |
A3 |
10.1" |
1024x496 |
Supported Scanners
It is not possible to find Scanner devices via Printer Discovery, they must be added manually in MyQ X WebUI, Printers.
|
Model |
Platform Version |
Screen Size |
Screen Resolution |
|---|---|---|---|
|
DS-800WN |
1.0 and 1.1 |
4.3" |
480x272 |
|
DS-900WN |
1.0 and 1.1 |
4.3" |
480x272 |