MyQ Services run, by default, under the Local System account, meaning the account that was used during the installation.

This can be changed in the Settings tab, in the Windows Services Account section:

  • Under Log on services as, select Custom account.

  • Click on Browse, select the user account to be used for MyQ services and click OK. The selected user account should have "Local administrator" rights or be a member of the Local Administrators Group. It should also already have rights to "Log on as service".

  • Type the account's password and then confirm it in the next field.

  • Click Save. MyQ Services are automatically stopped and restarted.

    Changing the MyQ Windows Services Account
  • To change back to the default account, select Local System account, and click Save. MyQ Services are automatically stopped and restarted.